Make an unforgettable impression with a personalized name necklace crafted from 14k gold-filled chain! Whether you're making a statement or a gift, this custom jewelry adds a timeless touch that will be lovingly cherished for years to come. What will YOUR name necklace say?
Your order will be produced within 1 - 2 business days and it might take up to 3 days in peak season, we appreciate your consideration.
Enjoy free standard shipping on all orders in across the world for now!
Every order comes with a branded gift box without a receipt. We make it easy to surprise a loved one!
Easy returns/exchanges within 90 days + lifetime warranty against color change. Your satisfaction is our top priority.
Finish
All Zumra Jewels accessories are available in silver, gold, and rose gold filled and 14K Solid Gold finishes.
Material
925 Sterling Silver, 14K Gold and Rose Gold Filled, 14K Solid Gold and 14K Solid White Gold
Designed to never fade, rust, tarnish, corrode, or stain
Quality, beautiful design, easy to order. Customer service is unlike no other aswell, I had a slight mistake with my order and they fixed it without any worries via online chat, shipped from Uk to Aus fast
I got it for my girlfriend and she loves it. Shipping took a week longer than expected but communication was clear fast and easy. Will be ordering again soon.
This was a gift for my daughter who just recently graduated from college with a Bachelor's Degree in Law. She absolutely adores her nameplate necklace. She had one before from another company that was lost during moving. The purchase of this product was simple, watching the tracking of it was seamless. I will be ordering one for myself as well as a bracelet with my name on it. I will spread the good news to others. Thank you for making this purchase so easy and great!
Beautiful, better than I expected. The necklaces are very accurately depicted in the photos advertised. My nieces loved their necklaces and I am very happy with the quality as well.
This necklace was so so adorable, the customer service was so sweet & communicated very thoroughly to make sure I was getting what I paid for. __ The necklace is amazingly made & the font & lettering is just so perfect i love it !
I bought necklace for my daughter's birthday and she absolutely loved it. It's exactly what she wanted. The heart created on her initial was a great surprising and personal touch. We are very happy with the purchase.
This is a beautiful necklace that is nice and sturdy. I wanted a thicker chain so it would last. This was the perfect gift for my bridesmaids who are going to wear these necklaces for my wedding. The customer support was amazing! They were attentive and assisted me with my many questions. Thank you!
It�s perfect! I got this to layer with my 10k yellow gold necklace that I wear everyday and the color matches it really well which I�m happy about. They look super cute together and I got my soul dog�s name on it so it�s very special to me :)
I got it as a gift for someone with metal allergies and she’s had no issues at all and it came out beautifully. Definitely coming back here. Thank you so much
Beautiful necklace! It is exactly what I wanted (Font 1 for reference). Sally was so responsive and helpful ensuring that I got exactly what I was looking for. Thank you so much!
I ordered this necklace, and was so so so excited to get it! It came, and is just as beautiful as I’d hoped. Great quality, and super cute! I even sent the listing link to a friend who loved how my necklace turned out. Thank you so much!!
Our Custom pieces can be personalized right on the product page. We also provide a preview of your engraving prior to purchase! Simply select your font, type in your text, and our engraving generator will automatically provide a “preview” image on the page.
Please note that our team individually designs each custom jewelry to best fit the text onto the item.
Please let us know ASAP at info@zumrajewels.com if you need to update the order.
If your order is personalized and we have not started it, we can update it for you.
If the order has already been made, we are unable to make changes/update your order.
Make sure to double check your spelling and fonts before purchase to avoid misspellings or incorrect dates!
If you need to cancel or make a change to your order, please reach out asap within 3 hours of placing the order. We will do our best to accomodate your change/cancellation. We also reserve the right to refuse or cancel any order placed.
If our shipping team has released the order, we are unable to accomodate any cancellations/changes.
Our workshop team is working around the clock to make and ship as quickly as possible, we may not be able to cancel or update your order upon request if you submit the request even within 3 hours if the items are dispatched.
Personalized items are custom made-to-order (assembled, engraved, polished, plated, and packed) so we typically take 1-2 business days for creation before we ship your piece. This timeline may vary slightly and may be longer around holidays. We will always let you know if orders are taking longer than expected!
Once your order is created, we hand over to our shipping carriers who have the following estimated shipping times based on your chosen method:
· Standard Free Shipping: 4-7 business days from shipping date (US and UK only)
· International Shipping: 10-14 business days from shipping date
· Expedited Shipping: 2-3 business days (not guaranteed) from shipping date
If you need your item sooner, please email info@zumrajewels.com and we will make every effort to expedite the production for you. (shipping charges apply)
Caring for your jewelry is crucial if you want to maintain its pristine condition and appearance. By following some simple tips, you can ensure that your favorite pieces remain in excellent shape for years to come. Please read our Jewelry Careguide.
We're sorry to hear that your jewelry has been damaged or tarnished. We stand behind the quality of our products and want you to be completely satisfied with your purchase.
If your jewelry is damaged, we recommend reaching out to our customer service team as soon as possible. They will be able to provide you with guidance on how to proceed, including potentially repairing or replacing the item.
If your jewelry has tarnished, don't worry! Our non-tarnished jewels are designed to withstand everyday wear and tear. However, if your jewelry has tarnished due to external factors such as exposure to certain chemicals or moisture, there are a few things you can do to restore its shine. Please read our Jewelry Careguide.
It is a great economical alternative to solid gold. An actual layer of gold is pressure bonded to another metal. GF is not to be confused with gold plating as it literally has 100% more gold than gold plating. GF is much more valuable and tarnish resistant. It does not flake off, rub off or turn colours. As a matter of fact, anyone who can wear gold can wear gold filled.
We work 6 days in a week, Monday - Saturday between 8:30 to 19:00 (EST). All messages will be replied within 30mins, in the order they have been received. You can reach us using our Contact Form or email us at info@zumrajewels.com
Non-personalized items: We accept returns on all US orders within 90 days.
All returns must be:
- Unworn
- Have no signs of wear or damage
- In its original condition with packaging and barcode intact (if any)
- In all original packaging (box, care kit, insert card, and pouch included)
Cost of return label will be deducted from the final refund amount unless customer pays it. Otherwise, The customer will bare return the cost.
Kindly note that all items must be sent within 7 days or the return authorization will expire and will be ineligible for future returns/exchanges.
If an order is marked as delivered per the post or delivery carrier and it was shipped correctly to the address stated per the order confirmation, we are unable to offer a refund unless we can retrieve the item back. Please reach out to our team so we can make sure to locate the order.
Personalized items:All items with custom letters, birthstones or engraving are final sale. Due to the custom nature of these items we are not able to change or refund an engraved piece unless there is an issue or mistake with the item. However, we do want you to love your Zumra Jewels, so please let us know any concerns at info@zumrajewels.com
If you wish to exchange the items you purchased for a different size or colour, please contact us. You may be required to pay duties, taxes and other applicable fees during the exchange process, and said exchange depends on the available stock at ZUMRA JEWELS. Customers also have to pay return and shipping fee plus labor for the items they wish to exchange for size, color etc unless there is a mistake caused by Zumra Jewels! Please note that custom made items cannot be refunded or exchanged as they are made specifically at your request.
Please note in case of return of solid cross pendant necklace and bracelets the amount of $79 will be deducted for labor, handling and shipping fee. Customers who orders non-personalized solid gold items would accept this at the time of purchase.
All earrings and piercing jewelry are final sale due to hygiene reasons.
Once an exchange or store credit is issued on an order, this cannot be changed to a future refund, exchange, or store credit.
To initiate a return or exchange, please follow the steps through our returns page.
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